Support

For more than three decades, the staff at DataServ has brought professional and certified service to information technology users in the Midwest. Respect for technology and the customer is reflected in every service call; extensive hardware diagnostics, testing, and cleaning are performed on every repair, guaranteeing you comprehensive service. DataServ has earned warranty service contracts of national manufacturers including, Hewlett Packard/Compaq, Panasonic, OkiData, Lexmark, Minolta, and many more. Trust DataServ with your information technology needs and understand how people help people.

DataServ's list of support services are not limited and include the following:
 
   -   Network systems service and support
   -   Security auditing, consulting, and control
   -   Business and personal computer repair
   -   Notebook and handheld computer repair
   -   Impact, thermal, laser, and inkjet printer repair
   -   Professional and personal image scanner repair
   -   Support for all x86 and x64 operating systems 
   -   Support for Windows, Linux, NetWare, an Mac OS
   -   Computer electronics and component repair
   -   Software installation, solutions, and support
   -   Network equipment and server support
   -   Software and computer training
   -   Secure wireless networking
   -   Cloud Services: Anti-SPAM, Online Backup
   -   Application Hosting: Exchange, SharePoint
   -   Custom configured computers and notebooks
   -   Custom configured servers and appliances
   -   Embossing and card printing systems
   -   Managed and professional services
   -   Expedited service options and 24x7 support 

DataServ's exposure and expertise with all brand names is not limited and include the following.

Computers: Hewlett-Packard/Compaq, ASUS, Dell, Lenovo, IBM, Acer, Epson, Toshiba, Canon, Sharp, Sony, CTX, eMachines, and more.

Printers: Panasonic, Lexmark, Hewlett-Packard, Okidata, Konica-Minolta, Fujitsu, Canon, Printronix, Brother, NEC, Compaq, Xerox, Tektronix, Samsung, Genicom, IBM, QMS, Ricoh, and more.

Contact Us today and let us provide you the highest level of support available in information technology.

Labor Rates

DataServ Corporation is proud to stand behind its 24-hour policy. DataServ's goal is that each unit brought into the DataServ lab will be processed, diagnosed, and tested within 4 hours. In most cases, pending parts availability and an accelerated solution, DataServ will have your unit fixed an tested within 24-hours of delivery. DataServ has the solution for a quick repair.
 
For questions about service availability or estimated costs, please Contact Us.
 
Estimate Fee - $78.00 Due upon initiation of work order and is included in the repair of the unit.
 
Depot Repair - $78/hr - typically depot tickets do not exceed 1- to 2-hours of labor. The customer is always contacted for approval of additional charges.

For depot repair, please bring your computer, printer, or device into our repair center at 8625 F Street in Omaha, NE. For computers, please only bring the unit itself (no cables, mouse, or keyboard) and any peripherals that you are having trouble with. For printers, please bring the power adapter, printer cable, and extra supplies you may have. No appointment is necessary for depot repairs. If replacements parts are not in stock, they are normally received within 1-2 days. DataServ's operating hours are Monday-Friday from 8am-5pm.
 
Onsite Repair - $108/hr (including travel time and 65 cents per mile). Minimum of 1-hour charge. 

Service Contacts - Service contracts are available. Please Contact Us for rates.